Kaye Products, Inc.
535 DIMMOCKS MILL ROAD  HILLSBOROUGH, NC  27278 USA
TEL (919)732-6444        FAX (800)685-5293
INTERNATIONAL FAX  001-919-732-1444
contact: service@kayeproducts.com

Click Here For Our Retail Price List
Ordering Information
Placing Orders

Ordering Address
      Order Department, Kaye Products, Inc.
      535 Dimmocks Mill Rd.
      Hillsborough, NC 27278, USA

Organizations
    Schools, Hospitals and Institutions, please order on your official purchase order or letterhead with authorized signature. Mail or Fax your order.

DME Dealers
    Dealers may Phone, Fax or Mail your order.

Individuals
    You may place your order via Mail, Phone or Fax.

  Method of Payment
    Our terms are 30 days net from date of invoice on established accounts.

    Individuals can choose 3 payments options:
  1. Mastercard or Visa

  2. Personal Check

  3. C.O.D.: There is a small C.O.D. fee if you choose that option. Cash, check or money orders only.
Private Insurance
    We do not bill private medical insurance, but we do provide invoices so individuals can file for insurance reimbursement.

Prices and Shipping
    Product prices are subject to change without notice.
    Most items of our manufacture meet CE requirements. Our authorized representative for the European Medical Device Directives is Advena, Limited, Horshlam, RH122BT, UK. Please call Kaye Products, Inc. if additional information is needed on a specific item. Our phone number is at the top of this page.



International Shipments
    All prices are in U.S. Dollars. Payment must be in U.S. dollars. Recipient pays taxes and applicable duty charges. Payment must be made by direct deposit to Kaye Products, Inc. account or check drawn on a U.S. bank.

Warranty
    We provide a two-year limited warranty for items that we manufacture. If an item proves defective within two years of the original purchase, we will provide you with replacement parts in order to correct any defect that develops in the product. For warranty service, simply contact Kaye Products Customer Service, by phone, fax, or mail. Kaye Products, Inc. makes no other warranty, expressed or implied, and does not warrant the product as being fit for a particular purpose. The purchaser, owner, and user assume all risk of personal and property injury due to the use of the equipment.

Returns
    25% Restocking fee on items returned 20 days from date of invoice. Items held more than 45 days may not be returned. Damaged or modified equipment may not be returned for refund or credit. Items should be packed in original cartons and all loose items (especially leg extensions) should be wrapped to prevent shipping damage. Credit will not be issued for damaged items.

***Shipping problems/damage must be reported to Kaye Products within 10 days of date of invoice***

Replacement Parts
    We try to keep all product parts available for immediate shipment. Please call for prices on individual parts.
    Since designs change periodically, we will need to know the approximate date you ordered the product for which you are ordering parts.

Any Problems or Suggestions?
    Kaye Products, Inc. is continuing to improve product designs and develop new products for children and young adults. Your comments on the designs and uses of this equipment are appreciated. Please let us know in what ways our products do or do not meet the needs of the user.

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